A Framework for e-Government Interoperability in Indian Perspective

Globally Governments are taking efforts for their interoperable e-Government (e-Govt) system to provide one stop services to its stakeholders. In India, it will be more complex than other countries due to the multi-tire administrative structure, diversity of culture, and dissimilar process management methods in various Govt departments. The e-Govt interoperability (e-GI) among administrative structure of a country comply one stop service delivery. Many of the global tigers have successfully used Enterprise Architecture (EA) paradigm for their e-GI and Service Oriented Architecture (SOA) for integration of their e-Governance (e-G) services across ownership boundaries. Government of India (GOI) has taken several initiatives to leverage e-G in the country with high importance given to citizen-centric service delivery and step forward with various triumphs in the e-GI arena. This paper: 1) analyzed the needs for e-GI in India and investigate the leeway of EA in Indian context and 2) proposed a framework and Service Oriented Government Enterprise Architecture to achieve the e-GI for one stop service delivery in Indian perspective. This effort is helpful to arrive at a mature e-Govt system in India that is expected by GOI in 2020.